Recently, top mortgage brokers in Central Florida were asked what their biggest challenges were in their industry. A few of them had this to say…
Some claim that the mortgage market still has ways to go before it fully recovers and that home sales are still below normal levels when you compare them to last year. Brokers feel that inventory levels still haven’t quite caught up with the demand. They went on to say that many people are still reluctant to buy because of the overall lack of confidence in the job market. All of these factors have a tremendous impact on home purchases in Orlando. Some believe that there is a building demand from new families as well as baby boomers that want to move into a smaller space to begin their retirement.
A mortgage broker’s role is to help their clients understand the entire process involved with a mortgage and how to make sense of it so that they can become homeowners or refinance their existing mortgage. As an Orlando realtor I depend heavily on my relationship with few select mortgage brokers that have proven what they can do through past transactions. It works the same way for them. I get a steady stream of short sale clients from the mortgage brokers that I work with because they know that I’m an Orlando short sale expert and they can count on me to get the job done.
Customer Service Is King … Mortgage brokers would also be wise to really focus on the making their customer’s experience a good one. I can’t tell you how many times mortgage brokers get blamed when something goes wrong at the closing table. Turn around time is key when you do mortgages and the most successful mortgage brokers are the ones that get the job done and get it done fast. Even though mortgage brokers take a lot of heat when something goes wrong at the closing table, People should understand that many times it’s completely out of the mortgage broker’s hands .