How To Extend Your COVID-19 Mortgage Forbearance

If you received a mortgage forbearance due to COVID-19, your payment suspension could be about to expire. If so, you must request an extension before the initial forbearance agreement expires. It’s important to know that a forbearance extension through CARES isn’t guaranteed. The CARES Act [aka] Coronavirus, Aid, Relief, and Economic Security (CARES) Act.
was signed into law on March 27th of 2020. If you aren’t sure, contact an experienced Orlando Realtor to assist you.

The act granted homeowners who were financially affected by the coronavirus a 6-month temporary suspension with no penalties. That means the first forbearance agreements began to expire at the end of October 2020.

The CARE Act also allowed for a 180 forbearance extension… as long as the homeowner requests before the initial agreement expires.


  • The CARES Act provides up to 360 days of mortgage payment forbearance for homeowners with a federally backed loan.
  • The initial forbearance can be for up to 6 months with one 6 month extension.
  • You must request the initial forbearance from your bank as well as the extension. Neither one is automatic.
  • To apply for an initial forbearance or an extension, contact your lender.
  • Typically, forbearance freezes delinquency, which also stops foreclosure.
  • Most lenders offer COVID-19 related forbearance. For private lenders rules and conditions vary.

What Loans Qualify for Forbearance Under the CARES Act?

The CARES Act forbearance applies to mortgages backed by the federal government:

  • Loans insured by the Federal Housing Administration
  • Loans insured under section 255 of the National Housing Act.
  • Loans insured under section 184 or 184A of the Housing and Community Development Act of 1992.
  • Loans insured by the Department of Veterans Affairs.
  • Loans insured or made by the Department of Agriculture.
  • Loans insured by the Federal Home Loan Mortgage Corporations (Freddie Mac) or (Fannie Mae)

Apply For Your Extension Through Your Lender

If your loan forbearance is about to expire and you still can’t make the payments, contact your lender immediately. Check your mortgage statement for the contact information of your mortgage servicer.

Your lender should notify you before the expiration of your current forbearance. Don’t take a chance! If you’re not sure when your current forbearance expires then call your servicer to tell them you need an extension. If you’re unsure or need some help, feel free to contact us at for immediate assistance.

Before you contact the lender, visit their website for any mortgage relief options available.

The CARES Act only requires that you request an extension and by law… you shall receive one.

Get It In Writing!

Although the law doesn’t require your forbearance request to be written, it’s a good idea to ask your lender for documentation detailing the terms of your agreement.

Things to keep in mind:

  • To get the extension, you don’t need to submit additional documentation. Only your claim to have a coronavirus-related financial hardship will be required.
  • During the time of your forbearance, additional fees, penalties, or interest will be waved.
  • You have the option to shorten the forbearance and continue to make payments at any time. Let your lender know of the change.

If you still haven’t asked for your mortgage forbearance, don’t worry… you may still be able to as long as the emergency declaration is still in effect. You can check with your local Orlando real estate agent to get informed.

What About Private Lender Forbearance Agreements?

If you have a mortgage through a private lender you’ll have to contact them and see what they’re offering. Because your lender will have their own set of terms and conditions, you’ll need to pay close attention to the fine print. For example, some private lenders may want you to pay a balloon payment for missed payments and interest.

During Your Forbearance

During the time of your Forbearance, while preparing for life after your forbearance expires, there are a few things you should be doing…

  • Maintain copies of ALL written documents pertaining to your forbearance agreement.
  • Check your monthly mortgage statements carefully to make sure there are no mistakes.
  • Pause auto-payments for your mortgage during your forbearance.
  • Carefully monitor your credit report for any errors and make sure your lender is reporting your status correctly
  • Prior to your forbearance expiring, be sure to have a plan in place with your lender for you to repay what you owe.

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Orlando Realty’s “Easy Exit” listing agreement.

When somebody lists their house with a real estate agent, they always worry that the agent won’t perform as promised and they will be stuck with them until the listing agreement has expired costing your home valuable time and exposure on the market.

Most real estate agents require you to sign listing agreements that have a cancellation fee of several hundred dollars when the homeowner wants to terminate the contract with the agent they hired to represent them.

It’s for this reason that I use an “Easy Exit” listing agreement. This takes the risk out of listing your house and having to worry about us not performing.

When you list your home through our INSTANT AMNESTY Listing Agreement, there’s no risk to the homeowner. We are so confident that you’ll be happy with the results that we get you that you can cancel your listing with us at any time and NO CHARGE! There is NO cancellation fee in our listing agreement.

• You can cancel your listing anytime.

• You can relax, knowing you won’t be locked into a lengthy contract.   

• Enjoy the caliber of service confident enough to make this offer.
   In my 8+ years as an Orlando realtor, the few times that someone has wanted to cancel a listing agreement with me was because they decided to keep the house instead of selling, it has never been for non-performance. When it comes to real estate, my skills and work ethic are among the best in Orlando and I have the track record to prove it. My confidence comes from thousands of successful real estate transactions and thousands of happy clients. The fact that most of our business comes from referrals from past clients says it all.

Whether it’s a traditional listing or an Orlando short sale, I get the job done no matter what.

Tired of your realtor not performing and wasting valuable time on the market? Give us a try, you have absolutely nothing to lose. Visit us at or call us at 407-902-7750 so that we can discuss your best options. Jenny Zamora Lic. RE Broker

Orlando Vacation Homes


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Storytelling Sells Homes for Top Dollar!

Creating an emotional attachment for your home can get it sold faster than you can say, Uncle.

Out of the blue, we received a call from potential clients, Doug and Barbara, about them wanting us to list their home for them in Downtown Orlando. They were referred to us by Doug’s parents Rick and Helen.

Three years ago we helped Rick and Helen sell their home in Whisper Lakes and they were very happy with the results we delivered both as Orlando Realtors and consultants.

You see, Rick and Helen both understood the process as well as the unique approach we use to sell Orlando homes to produce the biggest profits for our sellers. Unlike some listing clients, they did everything we asked from them to a T and the result was that we broke the record for the neighborhood producing the highest price sale per sq ft in Whisper Lakes. Even to this day, and that was three years ago…

Rick and Helen had already given us the lowdown on their son and daughter-in-law’s situation so we could be prepared. They also mentioned how Doug and Barbara tried selling their home several times before with no success. So, my first move was to look up their home in Downtown Orlando, the old expired listing.

Although it was a pretty nice house, there were some fundamental mistakes that I noticed immediately. I also noticed that the real estate agent they used was a friend of mine and we had worked on several deals together over the years. And although he was a friend and a decent agent, he doesn’t have the same approach or the mentality that we have to sell Orlando Real Estate.

Beware of the “List it and Leave it” Realtor…

Unfortunately, he’s one of the thousands of Orlando real estate agents that just list it and leave it. And although he’s a friend, I’m not in the business of sharing my secrets of selling homes for maximum profit with my competition. See, we use a psychological approach to sell homes in Orlando.

When we interview a potential seller, we really put them through the wringer. It’s important to do this so we can find out what our client’s motivation is. Once we have this information, we come up with a strategy and plan so that we can achieve the desired results. Why cause not everyone’s motivation is the same. That’s why every single one of our listing clients gets a completely customized plan of action to achieve their desired result.

Even though the success rate isn’t 100%, by doing this we get results that far exceed our client’s expectations. So when Doug and Barbara came in for their initial consultation, their motivation became crystal clear to me. They had already moved to a different home and didn’t want to continue making two mortgage payments nor did they want to become landlords by renting out the home they vacated.

At this point, they just wanted to sell their Orlando home for top dollar as quickly as possible. You are probably thinking…..Who doesn’t want to sell for top dollar as fast as possible?… Well, not everyone needs to sell immediately.

Some homeowners don’t need to sell immediately. And in that case, they have the luxury of being able to “test the market”. Others are facing foreclosure and need a short sale. Over the years we’ve successfully worked with almost every situation imaginable, we just have to know what the client’s motivation is so we can come up with a game plan.

Back to Doug and Barbara’s story… We came up with a pretty aggressive game plan for them that included some pretty costly repairs and upgrading, like putting in Stone countertops as well as a fresh coat of paint and new carpeting in some rooms. Since we regularly rehab homes in Orlando, we were able to get them reasonable pricing on all the repairs by using our own contractors. This undertaking was not cheap, but 100% necessary for Doug and Barbara to get the results they needed.

After some intense planning and coordinating of schedules between sellers and contractors, the work was done in less than 2 weeks. Once the house was showroom ready it was time to call in our professional photographer (you must have awesome and amazing photos to sell a house for maximum profit). In this particular house, our photographer went out twice at different times of the day just to get the right lighting.

Doug and Barbara were stressed out!

They had questions about the process like…  “Why are we spending money on a house we want to sell?” I asked them to please trust me. And because they were referred to us by Doug’s parents, they did exactly that. I’m very careful to never guarantee anyone specific results, but I do guarantee that by following our recommendations and game-plan, they will be in the best position possible to get the results they need.

Don’t tell anyone but, our “secret” is to try our best to create an emotional attachment between a buyer and the house. In order to do this properly, there are certain steps that you must follow, sometimes it’s something major, sometimes it’s just a little tweaking, all geared towards finding the right emotions of the home.

It’s true, buying a home should be an economical and logical decision and you should try and keep your emotions out of it. However, when I’m working with buyers, despite me warning them about keeping their emotions in check when we’re actively looking at homes, most of them just can’t help getting emotional once they see “the one”. There’s no denying that buying a new home involves EMOTIONS.

This is the top reason we do everything we do… Professional photos, staging, videos, buzz campaign, cookies in the oven at the open house, it’s all choreographed to create an emotional attachment to the home.

This is what most Orlando realtors just don’t understand. They have no understanding of human psychology, therefore they don’t understand emotional trigger points or “hot buttons”. They have no clue about the “rule of 3’s” in telling a story. This means they don’t have a detailed approach to achieve the goal of maximum profits for their clients.

Sellers who want to half-ass what we recommend to do in our initial meeting can’t expect to achieve the highest dollar amount for their home which is something we tell them going in.

I’m very upfront with my seller clients and if they don’t agree with my recommended listing price on their home as-is and they’re not willing to do the needed repairs to get the highest dollar amount, then I wish them all the best and move on.

Note to Sellers: Sellers should beware of listing agents who agree with whatever listing price the seller wants. They’ll just wait for you to get frustrated and drop the price. This can cost the seller thousands in profit!

Back to Doug and Barbara. After all the repairs and upgrades were complete, listing day and the open house were upon us. Our patented “33 step media blitz” campaign always delivers great results for our open houses. In the 12-4 pm window, we had for walk-ins, about 20-25 buyers, buyers agents and of course, tire kickers [that came for free cookies] walk through the home with some very positive comments flying through the air.

It was a great turnout that produced 4 solid offers by the very next day. And I’m happy to say that we got $4,000 over the asking price because it turned into a bidding war [the only kind of war I condone] The sellers even ended up buying about a third of the furniture from our staging company!

I asked the buyers at the closing, what they liked about the house. They said it just blew every other listing they saw out of the water, and they could totally see themselves raising their young family there.

Mission…. Accomplished! We achieved our client’s desired outcome by implementing the power of human emotion.

Few realtors in Orlando understand the power of storytelling and how it can be used to sell houses. We learned a long time ago that conveying your message, principles, and thoughts through telling a story is more powerful and engaging than anything else you could do. That’s why we consider ourselves storytellers that happen to be in the real estate business. If you would like more info on selling for top dollar visit us at

I hope you enjoyed the story!

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Orlando Home Buyers Guide 2015

First-time Orlando home buyers are always bursting with questions about the home buying process, and they should be. Buying a home is one of the most if not the most important decisions of your life, especially if it’s your first time. For most people, the process can be overwhelming and even discouraging at times.


In a perfect world, your first home buying experience should be stress-free and enjoyable but chances are there will be a few bumps on the road to the closing table. However, with the right Orlando realtor in your corner, you can rest assured that any problems or issues that may arise will be handled diligently and professionally. 


Over the years, I’ve helped hundreds of first-time Orlando homebuyers through the process so I decided to put together a list of questions and suggestions designed to people prepare to buy that first home.

6 Steps To The Closing Table

  1. Pre-Qualify for a loan
  2. Find a house
  3. Submit an offer
  4. Secure your financing
  5. Appraisal & Inspections
  6. Close the deal


How Much Can You Afford?

The answer to this question is different for everyone. Lending institutions resolve how much you can afford by looking at your monthly gross income, existing debts, and your monthly mortgage payment by using 2 ratios. The first one is the front-end ratio which compares how much your monthly mortgage payment will deduct from your monthly income. The back-end ratio compares how much your entire debt payment will deduct from your monthly income.


The ratios differ a bit from lender to lender but a high credit rating may help you to get a larger loan than would be normally allowed. I would advise any potential home buyers to consult with several lenders to see which one has the best rates and fees.


How Much $ Will You Have To Bring To The Closing?

The dollar amount that you will have to come up with to buy the house depends largely on the type of loan and the purchase price of the home. The first fee that you will be hit with is an earnest money deposit when your offer gets accepted. Inspections are also the responsibility of the buyer which can cost between $200-$800 depending on the size of the home and what kind of an inspection it is.


The down payment on your loan will be by far the biggest out-of-pocket expense. This is the percentage amount of the purchase price that you have to pay in order to receive the loan. There are several loan options available depending on which one you qualify. Buyers are typically required to pay for part of the closing costs on the transaction. These are fees associated with the processing of all the paperwork, notary fees, and other odds and ends provided by the title company. It’s common practice for the mortgage broker to provide you with an example of what the closing costs will be based on the size of the loan they qualified for.


 I always suggest that when homebuyers sit down with a mortgage specialist that they ask to be shown an example of what their closing costs would look like, based on what they qualify for.


  Make Your Wishlist

Put on paper what the perfect home will look like for you. Things like location, square footage, number of bedrooms, and bathrooms should be at the top of the list. Don’t let everything on the list be a deal-breaker. You don’t want to let your dream house slip away from you because the downstairs bathroom is a bit small when the rest of the house was wonderful. Remember that anything can be renovated to meet your taste eventually.


 What Will My Orlando Real Estate Agent Do For Me?

Your Orlando realtor is there to assist you during the home buying process from A to Z. Their job is to scour the MLS until they find you a list of homes that meet your needs based on your wishlist. Depending on the inventory that’s available, they will show you any homes that meet the criteria. When they do find a home that you love, it’s their job to negotiate the price on your behalf to make sure that you get the best deal possible. They will also prepare the purchase contract to make sure that it’s in your best interest. It’s your realtor’s responsibility to work directly with the title company, mortgage company, listing agent, inspectors, etc. to make sure that all the pieces of the puzzle fit together perfectly. They should keep you in the loop every step of the way while answering any questions you may have.

What Won’t My Agent Do For Me?

A real estate agent is not qualified to provide you with legal advice and should refer you to a real estate attorney if the situation requires it. A realtor won’t provide you with financial advice either like how much you should spend on a home. Realtors are there to provide advice, give you facts about the market and provide you with all the information you need for you to make an educated decision.


At the end of the day, you the home buyer will be the one paying the mortgage, not your realtor, so the final decision has to rest with you. If your agent is doing anything to make you feel uncomfortable or pressured to make a decision, then either set them straight or hire another realtor.


Closing Costs, What’s That?

Closing costs are fees that are associated with the closing of the transaction not including your down payment. These costs include title ins policies, recording costs, appraisal, courier fees, lender fees, etc. Typically closing costs will run anywhere from two to three percent of the home’s purchase price. Closing costs are usually paid for by the seller and the buyer depending on what was agreed upon.


Inspections And Appraisals

A buyer should always have a home inspection done as soon as the contract has been accepted. The home inspector should address all the structural components of the home as well as things like the electrical, plumbing, A/C, roof, insulation, and appliances. This will give you peace of mind of knowing if everything’s in good shape or not.

Appraisals are a much more in-depth version of an inspection and it’s used to determine the value of a home. Many times, the value and the sale price don’t match up. The appraisal also ensures that the home meets FHA standards and is fully functional. This is beneficial for the buyer and also helps to protect the bank’s money.

What About Down Payment Assistance?

There are several down payment assistance programs available in Florida, one of the most common in Orlando is through Orange County.  The amount of assistance available is from $7,500 to $10,000 and applicants have to complete a homebuyer’s education program, as well as secure a first mortgage and the property must be located in Orange County.

As an Orlando real estate agent, I have helped countless first-time home buyers reach their goal of homeownership. If you need help finding your Orlando dream home contact me, Jenny Zamora at



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The Importance Of Orlando Realtors

When buying or selling a house many people tend to overlook the importance of enlisting the help of Orlando Realtors. These people believe that using a real estate agent is a waste of money. They’re convinced that they are better off taking on the task themselves. Saving money isn’t the only motivating factor for people not wanting to hire a realtor. Unfortunately for some, it’s because of a bad experience they’ve had in the past or something bad happened to a loved one.

Although these may seem like legitimate reasons to dismiss the idea of hiring an Orlando real estate agent, assuming that all realtors are bad news can actually hurt you more than help you. It’s just like any profession in the world, amongst all the good ones, there are bound to be some bad ones. The truth is that hiring a good realtor is crucial to be successful when buying or selling a home.

Just imagine a young family that wants to buy their very first home, yet they are completely clueless about the real estate process. However, they still want to take on the task by themselves because they know how to use a computer and they heard how easy it is from their friend [who probably never bought a house either].

After reading a few articles on the Orlando real estate market, they feel like they’re practically realtors themselves. This is not good! You may be able to gain some basic knowledge about the market on your own but this is a far cry from knowing how to handle a real estate transaction, especially when problems arise…like they always do!

Thinking that you know about how the real estate process works when you really don’t, can end up costing thousands of dollars and even land you in hot water if you’re not careful. Realtors go through countless hours of training on real estate law as well as how to complete a transaction from A to Z.

Experienced Orlando Realtors are equipped to handle unexpected issues that are common in most transactions. This is why it’s so important to have a licensed real estate agent in your corner to look out for your best interests.

Orlando Listing Agents Are Crucial When Selling

Homeowners that are serious about selling a home would also be wise to enlist the help of a realtor. Selling a home without the proper guidance of a professional can easily lead to disaster, especially for those that need to sell their house fast for top dollar.

Have you ever seen a home with a “For Sale By Owner” sign in the front yard? Then six months or even a year later you see that same home with the same crappy sign? This is usually a sign [no pun intended] of the owner not pricing the home correctly and or lack of exposure. By using the help of a real estate agent, not only will know what price to list it for but your home will be seen as being “for sale” by thousands of other realtors and their potential buyers. This will give you the best chance at selling your Orlando home fast for top dollar.

Don’t get me wrong, I’m not saying all realtors are perfect. As a matter of fact, I’ve had the displeasure of working with some really awful agents in the past. And many times people just aren’t satisfied with their agent because of one reason or another [This is common when people just hire the first agent they speak with instead of taking the time to interview several of them]. 

However, you should never neglect the importance of these professionals and the role they play in the real estate process. Whether you buying or selling a home, the need for help from a licensed real estate agent is inevitable.


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